 |
 |
|
Lagen Assist
Lagen Assist is a program of support for your unique environment.- Lagen Assist is a flexible consulting service to aid installation and configuration, problem solving and support
- Lagen Assist offers technical advice ranging from an occasional call to full consultancy to undertake project implementation in special infrastructure
- Lagen Assist is an on-going support program to ensure the optimal performance of your GIS system
- Lagen Assist is a flexible time based system to suit your servicing needs
Response Guarantee: The amounts of time taken to get your problem solved or have a consultant provide on-site services
On-site Increment: All on-site consulting has a minimum of 1 day
Support time: Includes telephone, fax and email support
Benefits
- Frees up your resources to concentrate on using the system rather than supporting it, allowing time to get the most out of your GIS system
- Your system issues are resolved quickly and efficiently
- Use the Lagen Assist packages to have software installed and still gain extra support time to fix any technical issues
- Discounts on daily consulting rates
- Once all service days have been used, discount rates will still apply
- Lagen Spatial’s consulting service is completely flexible to meet your requirements
- Controlled and predictable costing
- By using Lagen Assist, you are drawing on the expertise of our skilled consultants
- Lagen Assist clients have priority level support
- We also offer backup contingency planning for your spatial system